Refund Policy

Last updated: July 30, 2026

# Refund Policy At PROPERTY CARE GMBH Ι.Κ.Ε., we are committed to providing professional property management services with transparency and fairness. This Refund Policy explains the conditions under which refunds may be granted.
## Service Fees Fees paid for property management or related services are generally **non-refundable** once the agreed services have commenced or have been fully delivered.
## Cancellations Clients may cancel a requested service before work has begun by providing written notice. If payment has already been made, any eligible refund will be assessed based on the services already performed and any administrative costs incurred.
## Partial Refunds Where applicable, partial refunds may be issued if only a portion of the agreed services has been completed. The refunded amount will be determined by PPROPERTY CARE GMBH Ι.Κ.Ε. based on the work already carried out and any associated costs.
## Non-Refundable Services The following are generally non-refundable: * Administrative and consultation fees * Services that have already been completed * Third-party costs incurred on behalf of the client * Any fees expressly stated as non-refundable in a service agreement
## Refund Processing Approved refunds will be processed using the original payment method whenever possible. Please allow **5–10 business days** for the refund to appear, depending on your payment provider or financial institution.
## Contact Us If you have any questions regarding this Refund Policy or wish to request a refund, please contact us:
**Property Care GmbH**
📍 ASKLIPIOU 96, GLYFADAS / NOTIOU TOMEA ATHINON, 16674, Greece
📧 contact@propertycaregmbh.com
📞 +30 699 414 7052
We will review all refund requests promptly and respond as soon as reasonably possible.